HCL - Pooled Campus Drive at Islamiah College on 26.3.2015
26-Mar-2015
HCL - Pooled Campus Drive at Islamiah College on 26.3.2015 for the Position of a Junior Engineer – Product Support / Engineer – Product Support for BT (Eton).
Job Location: Chennai
Experience: 0 to 3 years - Both Fresher’s and Experienced candidates are eligible
Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 or previous year Passed outs) /Diploma holders(10+2+2 only).
Experience: 0 to 3 years - Both Fresher’s and Experienced candidates are eligible
Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 or previous year Passed outs) /Diploma holders(10+2+2 only).
Job Description:-
• Trouble shooting for Broadband related issues
• Setting up wireless connection on Laptops and Desktops.
• Connectivity issues with ops Modem, Routers, Hubs and Switches.
• Dealing with network connectivity LAN , WAN and MAN
• Checking the exchange line issues / outages / fixing appointment with the technician at UK.
• Inbound Customer service, general information related to customers account/billing query etc.
• Upselling accounts/Plan.
• Information related to customer order for new connection.
Skill set required:-
Note 1: Excellent Communication Skills with neutral accent
Note 2: Immediate joining required
Note 3: Willing to Work in Night/ Rotational Shifts
Note 4: Basic knowledge of networking concepts required for broadband related to trouble shooting
Note 1: Excellent Communication Skills with neutral accent
Note 2: Immediate joining required
Note 3: Willing to Work in Night/ Rotational Shifts
Note 4: Basic knowledge of networking concepts required for broadband related to trouble shooting
Other Benefits Include
• Opportunity of fast track career growth.
• International Standard Facilities.
• Regular Get together and other cultural programs
• Pick-up and Drop available
• Shifts: Rotational Shift
• 5 days working
• Performance Appraisal – Once in a year
• Opportunity to do MBA while working with HCL
• Opportunity to do PGDM from IMT Ghaziabad
• Career Progression Programs
• Process Allowance
• Overtime Allowance
• Salary Package: Best in the Industry
Rounds of Interview: 2 (Initial Screening & Voice and Accent round)
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